Last updated on Dec 2021

Protecting your privacy is vital to Lemifit. This Privacy Policy describes how we collect, share and secure information provided by you on Lemifit.co.



Before you provide us with any personal information, you should read through this Privacy Policy in its entirety and understand its terms. We may update the Policy from time to time, so please check it occasionally. This Privacy Policy is incorporated into, made subject to and is governed by certain Terms and Conditions by and between you and us.

What personal information does Lemifit collect?
Personal information
To better provide you with products and services offered on our site, Lemifit may collect personally identifiable information, such as your:

First and Last Name
Gender
Birthday (optional)
Phone number (optional)
E-mail address
Password
This information is used to identify you as a Lemifit member, process your order, deliver products and services, process payments, update our records, and manage your account with us under our terms.

User Information
Lemifit collects information about your actions on the website, such as viewing or purchasing products.

Payment information
If you purchase Lemifit products, we collect billing information. This information is used to complete the payment. We accept PayPal and credit card payment method currently. We do not collect credit card info.

Information you submit or post
We may collect the information you post on our website, for instance, when you leave a product review and blog comment. We may also collect information when you send us a message through the “Contact us” page, or similar sections or when you participate in a promotion event.

Cookies
Cookies are small text files sent to or accessed from your web browser or your device’s memory. A cookie typically contains the name of the domain (internet location) from which the cookie originated, the “lifetime" of the cookie (i.e., when it expires), and a randomly generated unique number or another identifier. A cookie will also contain information about your devices, for example, user settings, browsing history, and activities conducted while using the site and applications. By linking the information in these cookies with other customer information you provide to us, for instance, when you log into the site or application, we may identify the cookie information that relates to you.

We may use cookies and other technologies, such as web beacons, web storage, and unique advertising identifiers to collect information about your activity, browser, and device. Most web browsers are set to accept cookies by default. If you prefer, you can usually remove or reject browser cookies through your browser or device settings. If you remove or reject cookies, it could affect the availability and functionality of our services. For more information about cookies, please visit www.allaboutcookies.org/

Other Sources
From time to time, we may supplement the information we collect about you with outside records from third parties. For example, we may also receive technical data from analytics providers such as Google Analytics.

Why Do We Collect Your Personal Information?
Personalize Your Experience and Enhance Our Services
We offer you an enhanced service through our internal demographic insights into various information of our membership including personal information, profile information, and membership account information. According to your preferences, including identifying relevant products, services, and events that may interest you, personalizing your experience with Lemifit.

Marketing Communications
Email marketing: Periodic email communications about products sold or marketed by Lemifit, shipping discounts, or special offers.

SMS marketing: Informing you via message about products sold or marketed by Lemifit, shipping discounts, or special offers.

The Change of Policy Information and Enforcement
We'll send you information about features on our website or changes to our policies.

To enforce our Terms and Conditions and other policies.

Detect, investigate and prevent activities that may violate our policies or be illegal.

Integrating Your Information
We may combine the information you submit with other information we have collected from you, on-site or off-site.

Keeping Your Information
Lemifit does not sell, rent or leak out our customer's information to third parties. We deal with your information only in accordance with this Privacy Policy.

Who we may share your information?
Third parties
We may use third-party vendors to perform certain services on behalf, such as hosting our website, designing and operating website and functionality, payment processing, tracking website activities and analytics, or perform other administrative services. We may provide these suppliers with access to user information, including customer, usage, and system information, to provide you with better services. Third-party vendors are required to protect and secure Customer Data with appropriate controls. Third-party analytics and other service providers, as referenced in this Policy, may set and access their tracking technologies on your device. They may otherwise collect or have access to information, potentially including Personal Information.

Lemifit Affiliates
We may share Customer, Usage, and System information collected with our service providers, such as hosting vendors, advertising service providers, data analytics and customer support providers, IT service providers, and list managers. We share your information, including your payment information, as appropriate to process your payment for a service or to complete a transaction.

Legal disclosures
Under certain circumstances where is permitted by laws, in accordance with laws or with your consent, we may disclose your personal information to third parties (including jurisdictions), reasons are as following:

To conform with laws and regulations
To comply with any legal or regulatory process
To obtain legal advice, for credit risk reduction
To prevent and detect fraud
To protect and defend the rights and property of Lemifit and other members of the Lemifit group.

At all times where we disclose your information for credit risk reduction and fraud prevention, we will take all steps reasonably necessary to help ensure that it remains secure.

Security of your Personal Information
We take reasonable steps to protect your personal information against unauthorized or accidental access, processing, erasure, loss of use. Unfortunately, the transmission of information via the internet is not completely secure. Although we do our best to protect your data, we cannot guarantee the security of your personal information submitted to us. Any transmission is at your risk.

However, we do use strict procedures and security features to prevent unauthorized access wherever possible. Personal information may be accessed by persons within our organization or our third-party service partners who require such access to carry out the purposes indicated above or other purposes as permitted or required by the applicable law.

Personal information provided to Lemifit via the Site, Application, and online credit card transactions is transmitted through a secure server using Secure Socket Layering (SSL), encryption technology. When the letters "HTTP" in the URL change to "HTTPS," the "s" indicates you are in a secure area employing SSL; SSL encrypts ordering information such as your name, address, and credit card number. Our customer service center and stores also operate over a private, secure network. Please note that e-mail is not encrypted and is not considered a secure means of transmitting credit card information.

The Site and Application may contain links to other websites not controlled by us from time to time. We do not accept responsibility or liability for the privacy practices, data collected, or the content of such other websites. The operators of these linked websites are not under a duty to abide by this privacy policy. If there are terms and conditions, other privacy statements, or policies appearing on those websites, you should also review them carefully as your use of those sites may be subject to them.

Update to this Policy
Lemifit reserves the right to change this privacy policy from time to time.

Lemifit will notify you of any material changes as required by law. The amended privacy policy will be posted on the site. Please check this page regularly for changes to this privacy policy. We will notify you about significant changes in how we treat personal information by sending a notice to the primary email address specified in your account, placing a prominent notice on our site, and by updating any privacy information on this page. Your continued use of the site and services available through this site after such modifications will constitute your:

(a) acknowledgment of the modified Privacy Policy.

(b) agreement to abide and be bound by that Policy.

Children Under Thirteen
Based on The Children's Online Privacy Protection Act (COPPA) in the United States.

It details what a website operator must include in a privacy policy, when and how to seek verifiable consent from a parent or guardian, and what responsibilities an operator has to protect children's privacy and safety online, including restrictions on the marketing to those under 13.

Our website is not for children under 13 years old. We do not provide services to children or knowingly collect or solicit personal information from children under 13 years of age. If you are under thirteen, you must ask your parents or guardians to use this website.

 

Contact us

Call us:  (+852) 6730-2907
E-mail us: Sending an email to us at service@Lemifit.com or filling the form. You can expect to receive a response from Lemifit Customer Service from 9:00 AM to 6 PM (GMT+8) on Monday through Saturday. 
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